Customer engagement platform for restaurants

Every restaurant. Every guest. One platform.

From a single outlet to a multi-brand group — xquare is the customer engagement platform for Indonesian restaurants. Vouchers, bookings with deposit, whitelabelled apps, customer intelligence, affiliate programs. Start free. Grow into enterprise.

Serious operator? Jump to Customer Intelligence
4
tiers — from free listing with vouchers to enterprise-grade multi-brand platform. You grow into the next one when it earns its place.
whitelabelled PWAs on paid tiers — each brand keeps its own identity and domain. Your brand, not xquare's.
0
App Store builds. No Apple or Google fees. Installs straight from the browser.
Outcomes

What changes when xquare is live.

Four measurable shifts an operator notices in the first ninety days. Each one was built because one of our pilot restaurants asked for it — not because it looks good in a pitch.

01

Repeat revenue you weren't capturing.

Every guest leaves with a voucher for their next visit, valid 30 days. Typical redemption rates run 20–30%. Available on every tier, including Free.

02

No-shows drop on peak nights.

Deposit-protected bookings push attendance above 95% for confirmed reservations. One saved 4-top on a Saturday covers a month on Pro or Business.

03

Your next brand launch costs nothing in acquisition.

Multi-brand operators: every existing customer already has the xquare app. New concepts get launch-day traffic from your own audience — alongside xquare customers whose preferences match.

04

You finally see the customer, not the transactions.

Auto-promote cross-brand loyalists to VIP. Win back lapsed regulars. Nudge single-brand customers toward your other concepts.
Ships in 2 weeks · Business & Enterprise

For groups who need more than one dashboard

Running multiple brands, many outlets, one group.

Separate booking systems per brand. POS reconciliation multiplied across every outlet. Marketing lists that don't cross brands. Customer data scattered everywhere.

xquare collapses that overhead into one dashboard with granular role-based access — owner, manager, staff, team — scoped per brand, per outlet, down to the team member. Your outlet managers see their outlet. Your regional managers see their cluster. You see everything.

And every customer who engages with any of your brands becomes part of one unified profile. Finally, the cross-brand discovery you could never engineer any other way.

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Ships in 2 weeks · Business & Enterprise

Your customers, finally seen.

Your outlets generate thousands of customer interactions every day — bookings, orders, voucher redemptions, check-ins. xquare unifies every interaction into one profile per customer across your entire group, then automatically segments them into operationally useful groups — each paired with a one-click action.

Not another dashboard to interpret. Segments your team can act on tonight.

Cross-brand loyalists

Customers with xquare interactions at 2+ of your brands in the last 90 days. For a multi-brand group, this is the segment that makes the whole platform pay for itself — these are your highest-value regulars and today they're invisible.

One-click Auto-promote to VIP · group-wide thank-you voucher

Lapsed engagement

3+ xquare interactions historically, nothing in the last 90 days. These customers haven't churned — they've just drifted. Highest-ROI voucher segment in F&B.

One-click Win-back voucher targeted to their most-visited brand

Single-brand regulars ripe for cross-sell

10+ interactions at Brand A, zero at Brand B — where the two share cuisine cluster or neighbourhood. The segment that turns "multi-brand" from a claim into measurable cross-sell revenue.

One-click Introduction voucher for the new brand, valid 30 days

First-time bookers worth retaining

Their first booking or voucher came through a premium context — peak weekend slot, special event, large party. These customers convert to regulars at a much higher rate if touched in the first week.

One-click Personalised follow-up from the brand manager, within 7 days

Birthday & anniversary triggers

Known from profile. Basic, but nobody in Indonesian F&B does it well — and it's the segment with the highest emotional resonance per rupiah spent.

One-click Voucher auto-delivered a week before, valid at their most-visited brand
Deepens with POS integration. Once MokaPOS partnership is live (or your preferred POS is integrated), Customer Intelligence unlocks spend-based segmentation: high-LTV identification, lapsed spenders by revenue, average-ticket trends. The segments above become more surgical; the infrastructure stays the same.
The architecture

One platform, three surfaces.

Everything your customers see. Everything your team runs. Everything you control.

Your customer

Installs once, finds you anywhere.

  • Whitelabelled PWA per brand — installs to home screen, no App Store.
  • The xquare app — every brand you operate, in one place.
  • Booking with deposit — waived for members.
  • Vouchers for next visit — earned automatically, 30-day expiry.
  • Membership tiers — per-brand or group-wide benefits.
  • Direct chat with your team. No more Instagram DMs.
  • Instant notifications. Confirmations, reminders, voucher drops.
Your team

One dashboard, every brand, every outlet.

  • Multi-brand, multi-outlet scoping. Filter by brand, outlet, time, role.
  • Granular access: Owner, Manager, Staff, Team — scoped per outlet.
  • Bookings merged. Walk-ins, calls, and app bookings in one view.
  • QR check-in from any phone. No extra hardware.
  • MokaPOS reconciliation today; full sync on partnership.
  • Voucher redemptions record instantly as payment. No gap.
Your control

Your brand, your money, your data.

  • Customer Intelligence. One view across brands. Business+
  • Instant PWA. Ready when your menu and photos are uploaded.
  • Subdomain on Pro; your domain on Business+.
  • Affiliate / KOL program. You set the rate — flat, tiered, per-product, or per-affiliate. Commissions auto-split on settlement; affiliates self-withdraw.
  • Campaigns. Push per brand, per outlet, or group-wide.
  • Your managed payment account from Business up. Sales flow directly to you via a licensed Indonesian payment gateway — xquare never holds your cash.
  • Accepts QRIS, OVO, GoPay, DANA, ShopeePay, bank transfer. Credit card unlocks on approval for Business & Enterprise.
  • Data exports any time.
Plans

Start where you are. Grow into the next tier when it earns its place.

Free to begin, enterprise-ready when you're there. Pro and Business include a 1-month free trial at Free-tier transaction rates — feel the platform before you pay for it. Business and Enterprise offer a revenue-share alternative to the fixed monthly.

Free

Get listed

Basic listing, vouchers, one user. For single outlets testing the waters.
Rp 0 / month
8% on transactions
Plus affiliate commission you choose to run
  • Listed in the xquare app
  • Vouchers for next visit
  • 1 user
  • 1 outlet, 1 brand
  • Customer chat
  • Affiliate / KOL program
  • QRIS, OVO, GoPay, DANA, ShopeePay, bank transfer
  • No online booking
  • No whitelabelled PWA
Get started free
Pro

Take bookings

Whitelabelled PWA, online bookings, small team. Growing single-outlet operators.
Rp 1 juta / month
5% on transactions
1-month free trial at Free-tier transaction rates
  • Everything in Free
  • Whitelabelled PWA on xquare subdomain
  • Bookings with deposit
  • 5 users — owner, manager, staff, team
  • Up to 5 outlets · 1 brand
  • Campaign dashboard
  • Affiliate / KOL program Learn more
  • QRIS, OVO, GoPay, DANA, ShopeePay, bank transfer
Start Pro free for 1 month
Enterprise

Groups at scale

Your own domain per brand, custom segments, dedicated support. 3+ brands or 21+ outlets.
On request
Priced to your volume
Revenue-share alternative available · try features on Business first
  • Everything in Business
  • Your own domain per brand
  • 3+ brands — negotiated above
  • Unlimited outlets and users
  • Custom segments co-designed with your team
  • Membership — per-brand or group-wide, your choice
  • Dedicated success manager
  • Quarterly strategic review
Book a demo
Affiliate / KOL program

KOLs and regulars earn alongside you.

Every paid tier includes an affiliate program — run it with KOLs, industry partners, or your own best customers. You decide the commission model, the rate, and who qualifies. Commissions auto-split on settlement into affiliate wallets; they self-withdraw. Zero admin for your team, zero chasing for them.

Learn more about the KOL program
Flat rate

One rate, every affiliate.

Simplest way to launch. Every affiliate earns the same percentage on every booking they send.

Tiered rates

Reward volume.

Top performers earn a higher rate. Affiliates who drive more bookings unlock better commissions.

Per product

Different rates for different items.

Set a higher commission on premium menus or high-margin packages. Each product can carry its own rate.

Per affiliate

Custom terms.

Negotiate individually with high-profile partners. Set bespoke rates per KOL when it matters.

Get started →